Allowing non-IT staff to get to grips with the system

The majority of work in the Fag Ends stop smoking project is carried out by a team of full-time, community-based advisors who meet clients each week at various venues that are suitable for drop-in access. The RCFE staff that currently run the service are generally from a nonmedical background. Previous occupations include being a bus driver, a tiler, an auxiliary nurse and an estate agent's assistant. Also, some have worked in the retail sector and some have recently graduated from university.

The varied background of the staff means it is vital that data input and collection is as simple and intuitive as possible, allowing staff from varying levels of IT experience to get "hands-on" with the system in a short period.

Data Input Screen